Terms & Conditions

1. About LS Event Management

LS Event Management ("we", "us", "our") is an event planning and management company based in Samastipur, Bihar, India. We have been operating since 2016, providing professional event management services including weddings, corporate events, birthday parties, anniversaries, ring ceremonies, Jenau events, theme parties, and private events.

Our contact details are:

• Phone/WhatsApp: +91 98359 96776
• Location: Samastipur, Bihar, India
• Website: lsevent.in

2. Acceptance of Terms

By contacting us, submitting a booking enquiry, signing a service contract, or making any payment to LS Event Management, you ("the Client") acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.

These terms apply to all services rendered by LS Event Management, whether through our website, in person, via phone, or through any digital communication channel including WhatsApp and email.

If you do not agree with any part of these terms, you must not engage our services. We reserve the right to update these terms at any time. Continued engagement with our services after any changes constitutes acceptance of the revised terms.

3. Service Agreement & Scope

Upon booking confirmation, we will provide you with a written scope of services (proposal or contract) outlining the agreed deliverables, timeline, and pricing. The scope of services is mutually agreed before any work begins.

Inclusions and exclusions:

• Only services explicitly mentioned in the signed contract are covered.
• Any additional requests during or after event planning will be charged separately.
• LS Event Management will use its professional judgment to deliver the agreed services to the best standard possible within the agreed budget.
• We reserve the right to use sub-contractors, vendors, and third-party service providers to fulfill parts of the agreement. We remain responsible for their performance within the event scope.

4. Booking & Confirmation

A booking is confirmed only upon:

• Receipt of the required advance payment as agreed.
• Signing of the service contract or written acknowledgement of the proposal.

Until both conditions are met, the date is not reserved and may be offered to other clients. We cannot hold event dates without a confirmed booking.

The Client is responsible for providing accurate event details including date, venue, guest count, and specific requirements at the time of booking. Any changes after confirmation may incur additional charges and are subject to availability.

5. Payment Terms

All pricing is provided in Indian Rupees (INR). The payment schedule will be outlined in your service contract. General terms include:

• Advance Payment: A non-refundable* booking advance is required to confirm the event date.
• Milestone Payments: Depending on the event size, additional milestone payments may be required during the planning phase.
• Final Payment: The balance must be cleared before or on the event day as per the contract.
• Late Payments: Delays in payment may result in pausing of event preparations. LS Event Management is not liable for any impact caused by such delays.

*Refund conditions are governed by our Cancellation & Refund Policy.

We accept payments via bank transfer, UPI, and cash. All payments should be made to the official LS Event Management account details as provided in your contract.

6. Client Responsibilities

The Client agrees to:

• Provide accurate, complete, and timely information required for event planning.
• Obtain all necessary permissions, licenses, and approvals for the event venue (including local authority or police permissions if required).
• Ensure venue access is available to our team for setup at the agreed time.
• Appoint a designated point of contact for on-ground coordination during the event.
• Ensure guests and attendees behave responsibly. LS Event Management is not liable for guest misconduct or damage caused by guests.
• Review and approve final plans, decoration designs, and arrangements within the timeframes given by our team.
• Notify us of any special requirements, religious customs, dietary restrictions, or cultural sensitivities well in advance.

7. Changes & Modifications

The Client may request changes to the agreed event plan subject to the following:

• All change requests must be made in writing (email or WhatsApp).
• Changes requested within 7 days of the event date may not be accommodated due to pre-arranged vendor commitments.
• Changes that result in increased costs will be charged separately and require pre-payment.
• Changes that reduce the scope will not automatically result in refunds for amounts already committed to vendors.

LS Event Management reserves the right to make minor operational adjustments to the plan (such as vendor substitution) while maintaining the agreed quality standards.

8. Cancellation

Cancellation terms are detailed in our Cancellation & Refund Policy. Key points:

• All cancellations must be submitted in writing via email or WhatsApp.
• Verbal cancellations are not accepted.
• Refund amounts depend on the time of cancellation relative to the event date.
• Non-recoverable costs (vendor advances, materials already procured) may be deducted from refunds regardless of cancellation timing.

9. Limitation of Liability

LS Event Management will make every professional effort to deliver the agreed services. However, our liability is limited as follows:

• We are not liable for disruptions caused by natural calamities, weather conditions, government actions, power failures, venue issues, or any force majeure events beyond our control.
• We are not responsible for delays caused by the Client's failure to provide timely information, approvals, or access.
• Our maximum financial liability to any Client shall not exceed the total amount paid by the Client to LS Event Management for that specific event.
• We are not liable for any indirect, consequential, or special damages, including emotional distress or loss of enjoyment.
• Third-party vendor failures (caterers, photographers, DJs, etc.) engaged independently by the Client are not our responsibility.

10. Photography & Media Usage

LS Event Management may photograph and record events we manage for portfolio, marketing, and promotional purposes including our website, Instagram, Facebook, and YouTube channel.

If the Client wishes to restrict use of event photos or videos for our promotions, this must be communicated in writing before the event. We will respect such requests and use only non-identifiable or general images from the event.

The Client grants LS Event Management a non-exclusive, royalty-free license to use event images for the above purposes unless explicitly restricted.

11. Confidentiality

We treat all Client information with confidentiality. Personal details shared during booking and planning will not be sold, rented, or shared with unauthorized third parties. Information is shared only with vendors and partners directly involved in delivering your event services.

Please refer to our Privacy Policy for complete details on how we handle your personal data.

12. Dispute Resolution

In the event of any dispute arising from or related to these terms or our services, both parties agree to first attempt resolution through good-faith discussion and negotiation within 15 days of the dispute arising.

If resolution is not reached through negotiation, disputes will be referred to mediation. If mediation fails, disputes shall be subject to the exclusive jurisdiction of courts in Samastipur, Bihar, India.

13. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any legal proceedings related to these terms shall be conducted in Samastipur, Bihar, India.

14. Contact Us

If you have any questions, concerns, or need clarification about these Terms & Conditions, please contact us:

• Phone/WhatsApp: +91 98359 96776
• Contact Form: lsevent.in/contact.php
• Location: Samastipur, Bihar, India